Incident history
The issue causing console unavailability has been resolved.
The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.
The issue causing an interruption affecting the processing of policies. Has been resolved.
Impact: Users may experience missed or delayed policy execution and compliance.
Current Status: Our engineering team is investigating the root cause and will keep monitoring.
The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.
The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.
Automox has identified and resolved the cause of intermittent outages with Otto AI in the console.
Impact: Some users may have had trouble using the Otto AI service through our website. You might have seen error messages or found the service slow to respond, especially if you recently signed up.
Current Status: The service issue began on May 6, 2025, and a resolution has been implemented. The root cause was identified as the system's handling of a large volume of requests. Adjustments have been made to restore normal operation, and further enhancements are planned to improve service reliability.
The issue causing delays to policy execution affecting the patching engine has been resolved.
Scheduled maintenance is complete.