Automox System Status | Status

Automox System Status | Status

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Incident history

Mar 2026 - May 2026

May

May 29

1:12 AM - 1:23 AM UTC (11min duration)

Developer documentation docs.automox.com unavailable

The third-party outage has been resolved and docs.automox.com is now available.

2 updates
Impacted:
Web Console
API
May 22

12:00 AM - 1:41 AM UTC (1h 41min duration)

Automox Scheduled Maintenance In Progress

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

2 updates

April

Apr 24

2:13 PM - 2:56 PM UTC (43min duration)

Automox Console Failing to Load

The issue causing the Automox console not to load has been resolved.

4 updates
Impacted:
Web Console
Web Console
Apr 24

12:00 AM - 1:41 AM UTC (1h 42min duration)

Automox Scheduled Maintenance In Progress

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

2 updates
Apr 08

6:09 PM - Apr 9 5:09 PM UTC (23h duration)

Issues with Mac RMM App

The issue impacting Splashtop RMM on MacOS has been resolved.

We have removed the temporary workaround that prevented patching, and normal functionality has been restored. Splashtop RMM updates can now be applied as expected.

4 updates
Impacted:
Web Console
Remote Control

March

Mar 27

12:00 AM - 3:10 AM UTC (3h 11min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

During this evening’s maintenance window, we encountered an issue during deployment that resulted in our Data Extract reporting service becoming temporarily unavailable. We expect a resolution on or around March 27th.

3 updates
Mar 20

12:00 AM - 1:22 AM UTC (1h 22min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

2 updates
Mar 10

6:50 PM - Mar 13 6:15 PM UTC (2d 23h 25min duration)

Policy Results Report — Historical Data Temporarily Unavailable

Between March 9, 2026 9:30 PM UTC and March 10, 2026 10:00 AM UTC, some customers may have experienced intermittent errors when viewing policy results. Automox has identified the cause and is working on remediation efforts.

Impact: Historical Policy Results data from approximately September 20, 2025 through February 2026 may appear incomplete or unavailable while restoration is in progress.

Current Status: Policy execution and reporting is currently operating normally without service degradation.

All data is fully available and the system is processing normally.

7 updates
Impacted:
Web Console
Reporting