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API Connection Issues

November 25, 2025 at 06:59 PM UTC

Updates

Resolved

Automox has identified the cause of connection issues with the Automox API and implemented a fix. The incident is resolved.

Impact: Users may experience out-of-date data in the console and degraded policy performance as the Automox platform catches up over the next few hours.
Current Status: Our engineering team is working to identify the root cause.

November 26, 2025 at 03:44 AM UTC
Monitoring

Automox has identified the cause of Connection issues with the Automox API and implemented a fix. We are monitoring the platform to ensure the fix holds.
Impact: Users may experience some residual degraded policy performance.
Current Status: Our Engineering team has put some fixes in place to improve performance and are working on establishing a root cause.

November 26, 2025 at 03:30 AM UTC
Investigating

Automox is continuing to investigate issues with connections to the Automox API.

Impact: Users may experience out of date data in the console and degraded policy performance.
Current Status: Our Engineering team is working to mitigate the issue.

November 26, 2025 at 01:23 AM UTC
Identified

Automox has identified the cause of Connection issues with the Automox API.
Impact: Users may experience some residual degraded policy performance.
Current Status: Our Engineering team has put some fixes in place to improve performance and are working on establishing a root cause.

November 25, 2025 at 10:06 PM UTC
Investigating

Automox is currently investigating an issue with connections to the Automox API.

Impact: Users may experience out of date data in the console and degraded policy performance.
Current Status: Our Engineering team is working to mitigate the issue.

November 25, 2025 at 06:59 PM UTC