Automox System Status | Status

Automox System Status | Status

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Incident history

Jun 2025 - Aug 2025

August 2025

Aug 22

12:00 AM - 12:45 AM UTC (46min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
Web Console
Reporting
Aug 21

5:50 AM - 7:10 AM UTC (1h 19min duration)

Automox has implemented a fix to address the issues affecting policy reporting

Automox has implemented a fix to address the issues affecting policy reporting. The issue has been resolved.

3 updates
Impacted:
Web Console
Reporting
Aug 19

6:01 AM - 4:02 PM UTC (10h 2min duration)

Policy Reporting

Automox has implemented a fix to address the issues affecting policy reporting. The issue has been resolved.

5 updates
Impacted:
Patching Engine
Reporting

July 2025

Jul 31

2:20 AM - 4:35 AM UTC (2h 16min duration)

Remote Control Outage

The issue causing the remote control outage has been resolved.

3 updates
Impacted:
API
Remote Control
Jul 30

11:51 PM - Jul 31 1:07 AM UTC (1h 16min duration)

Degraded Patching

The issue causing degraded patching has been resolved. Customers that had missed patched windows enabled will have their patches automatically applied during the next checkin.

3 updates
Impacted:
Patching Engine
Jul 24

10:43 PM - Jul 25 12:45 AM UTC (2h 3min duration)

Worklet Signing Certificate Expired

The issue affecting worklet signing has been resolved.

3 updates
Impacted:
Web Console
Script Signing
Jul 23

10:36 PM - Jul 24 4:36 PM UTC (18h duration)

Degraded System Performance

The issue that was causing degraded system performance affecting policy processing has been mitigated.

Impact: No continuing customer impact is expected

Current Status: The Automox engineering team is investigating the root cause of the incident and identifying all necessary actions to prevent the issue from recurring.

3 updates
Impacted:
API
Agent Communication
API
Jul 18

12:00 AM - 2:03 AM UTC (2h 4min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Jul 16

9:39 PM - Jul 17 12:14 AM UTC (2h 35min duration)

Degraded Remote Control Services

The issue causing an outage in Remote Control has been resolved.

3 updates
Impacted:
API
Remote Control

June 2025

Jun 28

4:38 AM - 5:13 AM UTC (35min duration)

Console Service Returned

The issue causing console unavailability has been resolved.

3 updates
Impacted:
Web Console
Web Console
Jun 27

12:00 AM - 1:56 AM UTC (1h 56min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates