Automox System Status | Status

Automox System Status | Status

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Incident history

Sep 2025 - Nov 2025

November 2025

Nov 28

5:46 PM - 8:35 PM UTC (2h 48min duration)

Degraded Console Performance

The issue causing degraded Automox Console performance has been resolved.

3 updates
Impacted:
Web Console
Web Console
Nov 27

1:58 PM - 3:06 PM UTC (1h 7min duration)

Console Unable to Service Requests

The issue causing errors affecting the Automox console. Has been resolved.

Current Status: Our engineering team is working to identify the root cause.

2 updates
Impacted:
Web Console
API
API
Web Console
Login
Nov 25

6:59 PM - Nov 26 3:44 AM UTC (8h 45min duration)

API Connection Issues

Automox has identified the cause of connection issues with the Automox API and implemented a fix. The incident is resolved.

Impact: Users may experience out-of-date data in the console and degraded policy performance as the Automox platform catches up over the next few hours.
Current Status: Our engineering team is working to identify the root cause.

5 updates
Impacted:
API
Agent Communication
API
Remote Control
Nov 21

5:30 AM - 10:30 AM UTC (5h duration)

API Connection Problems

The issue causing problems with agents and users connecting to the Automox API. Has been resolved.

Impact: Users may have experienced missed or delayed policy executions.
Current Status: Our engineering team is working to identify the root cause."

2 updates
Impacted:
Patching Engine
API
API
Nov 21

1:00 AM - 4:38 AM UTC (3h 38min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
Web Console
API
Agent Communication
API
Policy Compliance
Web Console
Login
Remote Control
Nov 18

1:57 PM - 7:26 PM UTC (5h 28min duration)

Cloudflare Outage

The cause of the console outage has been identified and resolved. Cloudflare has restored the service, and the modifications implemented in the Automox platform to address the outage effects have been reversed.

4 updates
Impacted:
Web Console
Web Console
Nov 14

9:14 PM - 10:41 PM UTC (1h 27min duration)

Degraded Patching Execution Time

The issue causing degraded patching execution times. Has been resolved.

4 updates
Impacted:
Patching Engine
Policy Compliance

October 2025

Oct 31

12:00 AM - 1:29 AM UTC (1h 29min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
Patching Engine
Policy Compliance
Oct 27

4:04 PM - 7:11 PM UTC (3h 7min duration)

Policy Runs Delayed or Missed

The issue causing delayed policy executions has been resolved, and policy runs are now completing as expected.

3 updates
Impacted:
Patching Engine
Policy Compliance
Oct 24

12:00 AM - 1:36 AM UTC (1h 37min duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
API
Agent Communication
API
Oct 08

2:24 PM - 6:21 PM UTC (3h 57min duration)

Run Now Issues

The issue causing Run Now commands to take longer than expected to return is resolved.

Current Status: Our engineering team is working to identify the root cause.

5 updates
Impacted:
Web Console
API
Agent Communication

September 2025

Sep 26

12:00 AM - 2:00 AM UTC (2h duration)

Automox Scheduled Maintenance

The scheduled maintenance is complete. We appreciate your understanding as we work to enhance the Automox platform.

3 updates
Impacted:
API
Reporting
Sep 11

2:23 PM - 3:54 PM UTC (1h 31min duration)

Otto AI

The issue causing an outage affecting Otto AI. Has been resolved.

4 updates
Impacted:
Web Console
Otto AI
Web Console
Sep 11

2:02 PM - 2:14 PM UTC (12min duration)

Blocked Creation and Updates of Policies in Web Console

The issue causing blocked policy creation and updates via the web console. Has been resolved.

2 updates
Impacted:
Web Console
Web Console
Sep 03

2:00 PM - 4:30 PM UTC (2h 30min duration)

Degraded Policy Scheduling

Automox identified an issue this morning that may have affected policy scheduling. This was shortly resolved due to efforts by our Engineering team.

Impact: Users may experience missed or delayed policy execution and compliance.
Current Status: Our Engineering team has resolved any ongoing issues and will keep monitoring.

2 updates
Impacted:
API
API